+370 5 210 70 50
Gedimino pr. 9A
Vinco Kudirkos squareWorking hours
- I–IV
- 08:00–17:00
- Lunch break
- 12:00–12:30
On the eve of public holidays, the working day is shortened by one hour. Customer service centers are closed on public holidays
Customer service centers
Konstitucijos pr. 3, I floor
Vilnius City MunicipalityWorking hours
- I–IV
- 08:00–17:00
- V
- 08:00–15:45
- Lunch break
- 12:00–12:30
On the eve of public holidays, the working day is shortened by one hour. Customer service centers are closed on public holidays
Geležinkelio st. 16
Vilnius Railway StationWorking hours
- I–IV
- 08:00–17:00
- V
- 08:00–15:45
- Lunch break
- 12:00–12:30
On the eve of public holidays, the working day is shortened by one hour. Customer service centers are closed on public holidays
Contact us
Public transport passengers and those who travel around the city in a sustainable manner are encouraged to resolve any issues remotely by calling the toll-free number +370 5 210 70 50 or 19118*, or by emailing [email protected]
*Call rate 19118 – €0.12 per minute including VAT
Customer service centers provide information about:
● Public transport
● JUDU Card and “m.Ticket”
● Car parking services
● Other services provided by JUDU
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