+370 5 210 70 50
Customer service centers
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Gedimino pr. 9A
Vinco Kudirkos aikštė
I-V 08:00 – 19:00
On the eve of public holidays, the working day is shortened by one hour. Customer service centers are closed on public holidays.
Geležinkelio g. 16
Vilniaus geležinkelio stotis
I-IV 08:00 – 17:00
V 08:00 – 15.45
Lunch break 12:00 – 12:30
On the eve of public holidays, the working day is shortened by one hour. Customer service centers are closed on public holidays.
Konstitucijos pr. 3, 1 aukštas
Vilniaus miesto savivaldybė
I-IV 08:00 – 17:00
V 08:00 – 15.45
Lunch break 12:00 – 12:30
On the eve of public holidays, the working day is shortened by one hour. Customer service centers are closed on public holidays.
Contact us
We urge public transport passengers and those who travel around the city in a sustainable manner to first resolve any issues remotely by calling the toll-free number +370 5 210 70 50 or 19118*, or by emailing [email protected].
*Call rate 19118 – €0.12 per minute including VAT
Customer service centers provide information about:
- Public transport
- Vilnius City Card / JUDU Card and “m.Ticket”
- Car parking services
- Other services provided by Susisiekimo Paslaugos
