Gediminas Ave. 9A (Vincas Kudirka Square)

I-V 08:00 – 19:00

On the eve of public holidays, the duration of the business day is shorter by one hour.

Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]

*Call rate: EUR 0.09 including VAT per minute.

 

 

Geležinkelio st. 16 (Vilnius Railway Station)

I-IV 08:00 – 17:00

V 08:00 – 15:45

Lunch brake 12:00 – 12:30

On the eve of public holidays, the duration of the business day is shorter by one hour.

Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]

*Call rate: EUR 0.09 including VAT per minute.

Konstitucijos pr. 3, 1st floor (Vilnius City Municipality)

I-IV 08:00 – 17:00

V 08:00 – 15:45

Lunch brake 12:00 – 12:30

On the eve of public holidays, the duration of the business day is shorter by one hour.

Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]

*Call rate: EUR 0.09 including VAT per minute.

Services provided in customer service centres

Customer service centers provide information on:

  • Public transport
  • JUDU/Vilniečio (Vilnius resident) card and m.Ticket app
  • Parking services
  • Other services provided by the Susisiekimo paslaugos SĮ

When visiting Customer Service Centre, it is important to know

  • The center does not serve customers with signs of acute upper respiratory tract infections

(e. g., fever, runny nose, cough, difficulty breathing, etc.);

  • It is necessary to observe personal hygiene: to wear masks, use hand disinfection, observe coughing, sneezing etiquette

IMPORTANT! We aim to serve the safety of our customers and employees, so we encourage you to solve the issue remotely – contact tel. No. +370 5 210 70 50 or e-mail [email protected]

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