Gediminas Ave. 9A (Vincas Kudirka Square)

I-V 08:00 – 19:00

On the eve of public holidays, the duration of the business day is shorter by one hour.

Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]

*Call rate: EUR 0.09 including VAT per minute.

 

 

Geležinkelio g. 16 (Vilnius Railway Station)

I-V 08:00 – 16:30

Lunch brake 12:00 – 12:30

On the eve of public holidays, the duration of the business day is shorter by one hour.

Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]

*Call rate: EUR 0.09 including VAT per minute.

Konstitucijos pr. 3, 1st floor (Vilnius City Municipality)

I-IV 08:00 – 17:00

V 08:00 – 15:45

On the eve of public holidays, the duration of the business day is shorter by one hour.

Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]

*Call rate: EUR 0.09 including VAT per minute.

Services provided in customer service centres

Customer service centres provide information on:

  • Public transport
  • Vilniečio kortelė and m.Ticket
  • Parking services
  • Other services provided by the Susisiekimo paslaugos SĮ

When visiting Customer Service Centre, it is important to know:

  • The centre does not serve customers with signs of acute upper respiratory tract infections

(e. g., fever, runny nose, cough, difficulty breathing, etc.);

  • It is necessary to observe personal hygiene: to wear masks, use hand disinfection, observe coughing, sneezing etiquette

SVARBU! Siekiame užtikrinti klientų ir darbuotojų saugumą, todėl pirmiausia klausimus raginame spręsti nuotoliniu būdu – kreiptis tel. Nr. +370 5 210 70 50 ar el. paštu [email protected]

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