
Gediminas Ave. 9A (Vincas Kudirka Square)
I-V 08:00 – 19:00
On the eve of public holidays, the duration of the business day is shorter by one hour.
Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]
*Call rate: EUR 0.09 including VAT per minute.

Geležinkelio g. 16 (Vilnius Railway Station)
I-V 08:00 – 16:30
Lunch brake 12:00 – 12:30
On the eve of public holidays, the duration of the business day is shorter by one hour.
Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]
*Call rate: EUR 0.09 including VAT per minute.

Konstitucijos pr. 3, 1st floor (Vilnius City Municipality)
I-IV 08:00 – 17:00
V 08:00 – 15:45
On the eve of public holidays, the duration of the business day is shorter by one hour.
Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]
*Call rate: EUR 0.09 including VAT per minute.
Services provided in customer service centres
Customer service centres provide information on:
- Public transport
- Vilniečio kortelė and m.Ticket
- Parking services
- Other services provided by the Susisiekimo paslaugos SĮ
When visiting Customer Service Centre, it is important to know:
- The centre does not serve customers with signs of acute upper respiratory tract infections
(e. g., fever, runny nose, cough, difficulty breathing, etc.);
- It is necessary to observe personal hygiene: to wear masks, use hand disinfection, observe coughing, sneezing etiquette

SVARBU! Siekiame užtikrinti klientų ir darbuotojų saugumą, todėl pirmiausia klausimus raginame spręsti nuotoliniu būdu – kreiptis tel. Nr. +370 5 210 70 50 ar el. paštu [email protected]