+370 5 210 70 50
Gediminas Ave. 9A (Vincas Kudirka Square)
I-V 08:00 – 19:00
On the eve of public holidays, the duration of the business day is shorter by one hour.
Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]
*Call rate: EUR 0.09 including VAT per minute.
Geležinkelio st. 16 (Vilnius Railway Station)
Due to the railway station reconstruction, temporarily closed from June 23.
I-IV 08:00 – 17:00
V 08:00 – 15:45
Lunch brake 12:00 – 12:30
On the eve of public holidays, the duration of the business day is shorter by one hour.
Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]
*Call rate: EUR 0.09 including VAT per minute.
Konstitucijos pr. 3, 1st floor (Vilnius City Municipality)
I-IV 08:00 – 17:00
V 08:00 – 15:45
Lunch brake 12:00 – 12:30
On the eve of public holidays, the duration of the business day is shorter by one hour.
Public transport passengers and those moving around the city in a sustainable way are first and foremost encouraged to solve the issues remotely – by toll free phone: +370 5 210 70 50 or 19118*, or by contacting by e-mail [email protected]
*Call rate: EUR 0.09 including VAT per minute.
Services provided in customer service centres
Customer service centres provide information on:
- Public transport
- Vilnius Resident Card (Vilniečio kortelė) and m.Ticket app
- Parking services
- Other services provided by the Susisiekimo paslaugos SĮ
When visiting Customer Service Centre, it is important to know
- The centre does not serve customers with signs of acute upper respiratory tract infections
(e. g., fever, runny nose, cough, difficulty breathing, etc.);
- It is necessary to observe personal hygiene: to wear masks, use hand disinfection, observe coughing, sneezing etiquette
IMPORTANT! We aim to serve the safety of our customers and employees, so we encourage you to solve the issue remotely – contact tel. No. +370 5 210 70 50 or e-mail [email protected]
