JUDU / Vilniečio card

When using a JUDU/Vilniečio (Vilnius resident) card, you can activate ticket for yourself and for your friend: touch the validator with the JUDU / Vilniečio (Vilnius resident) card and select not activated ticket at the bottom of the screen, then touch the composter with the card again.
Important: when choosing a ticket, do not hold the card near the composter.

If you wish to activate several tickets simultaneously, you can also use the “m.Ticket” app for mobile phones.

Parent/Guardian of Minors:

• Free journey for two children under 7.

University Student:

• 50% discount for short-term tickets;
• 80% discount for day and long-term tickets.

Pupil:

• 10 EUR for a year (primary school pupil ticket);
• 50% discount for short-term tickets;
• 80% discount for day and long-term tickets.

Pensioner:

• 50% discount for those under 80;
• 80% discount for those over 80.

Person with disability:

• 50% discount for Group II disability (partial incapacity);
• 80% discount for Group I disability (total incapacity);
• 80% discount for those requiring hemodialysis (other illnesses - link);
• 80% discount for one accompanying person per person with disability.

Resistance and Aggression Victims:

For those over 70

• 50% discount for defenders of Lithuanian independence who suffered injury during aggression by the USSR in 1991 and later;
• 80% discount  for those with family members who died during aggression by the USSR in 1991 and later;
• 80% discount for defenders of Lithuanian independence who lost capacity during aggression by the USSR in 1991 and later;
• 80% discount for members of the Resistance against occupations of 1940-1990 (volunteer soldiers);
• 80% discount for those who suffered during the occupations of 1939-1990 (political prisoners, exiles, former prisoners in ghettos, concentration camps, and other types of forced camps);

For those under 70

• 50% discount for defenders of Lithuanian independence who suffered injury during aggression by the USSR in 1991 and later;
• 50% discount for members of the Resistance against occupations of 1940-1990 (volunteer soldiers, freedom fighters);
• 50% discount for those who suffered during the occupations of 1939-1990 (political prisoners, exiles, former prisoners, in ghettos, concentration camps, and other types of forced camps);
• 80% discount for those with family members who died during aggression by the USSR in 1991 and later;
• 80% discount for defenders of Lithuanian independence who lost capacity during aggression by the USSR in 1991 and later.

*Individuals eligible for these privileges are entitled to purchase a 12-month (365-day) ticket for 2.90 EUR.

Discounts are applied in accordance with the Law on Transport Privileges of the Republic of Lithuania.

The standard ticket types and prices are applicable for night buses, allowing you to use either the JUDU/Vilniečio (Vilnius resident) card or a ticket on your phone via the "m. Ticket", "Trafi" apps.

To register a JUDU/Vilniečio (Vilnius resident) card integrated into Student/LSP/ISIC cards, you need to know its number, which consists of 9-10 digits. This number is not visible on Student/LSP/ISIC cards directly. To view the JUDU/Vilniečio (Vilnius resident) card number, touch the Student/LSP/ISIC card to the composter in the vehicle and click on “Card information”. When topping up the Student/LSP/ISIC card at ticket distribution points, the card number is always indicated on the sales receipt. Alternatively, you can ask about the number at the Customer Service Center.

1. Purchase a JUDU/Vilniečio (Vilnius resident) card at any sales point marked with the JUDU/Vilniečio (Vilnius resident) card sign. You can immediately top up the card with the desired e-ticket type. 
2. If you are eligible for a discount, inform the seller of the type of discount that should be applied when purchasing the card. The discount will be automatically applied to your future ticket purchases.
3. Top-up works as usual. Give a JUDU/Vilniečio (Vilnius resident) card at the ticket-selling location and specify the type of ticket you would like to purchase.
4. You will receive an 8-page leaflet describing the JUDU/Vilniečio (Vilnius resident) card (which is the same size as the card) and a purchase receipt at the sales point. 
5. Please read the description of the JUDU/Vilniečio (Vilnius resident) card, and on the last page, next to the barcode, write down your card number. 
6. Save the JUDU/Vileničio (Vilnius resident) card number, as it will be needed in case the card is lost.
7. While using public transport, ensure you have a JUDU/Vilniečio (Vilnius resident) card with an activated/valid e-ticket. If you travel on a discounted ticket, also carry a document confirming your eligibility for a transport concession. 
8. Activate tickets by touching the JUDU/Vilniečio (Vilnius resident) card to the validator placed in the vehicle. Each time the card is tapped onto the composter, the time of validity and other relevant information will be displayed.
   
   Procedure of purchasing and using JUDU/Vilniečio (Vilnius resident) card and electronic tickets (only in Lithuanian language).

With a POLA card, passengers can purchase tickets with 80% discount. If your JUDU/Vilniečio (Vilnius resident) card currently has tickets with a different discount, you need to update the discount on the existing card.

NOTE: When changing the discount type of the card, ensure that the card is empty and does not contain any activated or unactivated tickets. You can change the discount type at our Customer Service Centers, equipped with a special device for this purpose. To visit the center, call 8 5 210 70 50.

The JUDU/Vilniečio (Vilnius resident) card and the "m.Ticket" app are two separate systems that differ in their functionality and are not connected to each other. For this reason, it is not possible to transfer the balance of tickets from the JUDU/Vilniečio (Vilnius resident) card to the "m.Ticket" app.

If you have several types of tickets on your JUDU/Vilniečio (Vilnius resident) card: touch the composter with the card, select the ticket you want to activate on the screen, touch the composter with the card again. Important: when choosing a ticket, do not hold the card near the composter.

Also, on your smartphone, in the “m.Ticket” app, you can store different types of tickets and the desired quantity. It is also possible to activate several tickets of different types simultaneously for yourself and a passenger traveling with you.

Blocked cards cannot be unblocked.

Transferring e-tickets from one JUDU/Vilniečio (Vilnius resident) card to another is not possible through self-service. This transaction can be completed at our Customer Service Centers. To proceed, you need to have a JUDU/Vilniečio (Vilnius resident) card from which you want to transfer e-tickets, and the card to which you want to transfer them. If you don’t have the original card, make sure to have its number. Additionally, you can purchase a new JUDU/Vilniečio (Vilnius resident) card (priced at 1.50 EUR) at the same Customer Service Center.

Ensure that the machine accepts your contactless payment card (see the question "Which bank cards can be used for payment?").

If the machine does accept your card, ensure you used the contactless payment card correctly (see the question "How to properly use a contactless payment card on a ticket validation machine?").

If you are certain that your card is supported and you used it correctly, we kindly ask you to visit JUDU Customer Service Centers or fill out a form here.

If you lost your Vilnius Resident Card or if it is broken, damaged, or non-functioning, please contact a Customer Service Centre.

If the JUDU/Vilniečio (Vilnius resident) card experiences issues such as being unable to be topped up at any ticket distribution point, failure to activate tickets, or unresponsiveness from the vehicle’s composters, but there are no external damages, it can be replaced free of charge with a new JUDU/Vilniečio (Vilnius resident) card. The e-tickets that were on the original card will be transferred to the new card. This replacement service is available at our Customer Service Centers.

If your card has been damaged or broken, please contact the Customer Service Center. It is possible to transfer e-tickets from the damaged/broken card to a new one. You can purchase a new JUDU/Vilniečio (Vilnius resident) card (priced at 1.50 EUR) at the same center. Upon your request, e-tickets can be transferred to another JUDU/Vilniečio (Vilnius resident) card that you have.