Why is it worth to purchase a Vilnius Resident Card?

Convenient to use. In addition to public transport tickets, Vilnius Resident Card can also be topped up with the amount of money you want.

Once you have validated the ticket, you can transfer from one vehicle to another until the expiry of the ticket.

Frequenlty asked questions

At all ticket-selling locations marked with the logo of Vilnius Resident Card:

  • At the online self-service (top-up only);
  • At the Customer Service Centres: Gedimino pr. 9A  (Kudirkos Square) or Geležinkelio g. 16 (Vilnius Railway Station, Central Building);
  • Maxima and RIMI supermarkets;
  • Offices of Lithuania Post (Lietuvos Paštas);
  • PayPost branches (top-up only);
  • Narvesen, Lietuvos Spauda, and Spauda selling locations.

IMPORTANT!

  • If you are buying a Vilnius Resident Card and are entitled to concessions on public transport, inform the salesperson about the discount which should be applied to you. When purchasing the tickets the next time, the discount will be applied automatically.
  • Read the Vilnius Resident Card’s description, which you will receive when you purchase the card, carefully; on its last page, write down the number of your card, which is specified next to the barcode. Save the Vilnius Resident Card number, because you will need it in case the card is lost.
  • Topping up works as usual: at the ticket-selling location, give the Vilnius Resident Card to the seller and specify the desired ticket type and (or) the amount of money with which you would like to top the card up.
  • If you top up the Vilnius Resident Card with both the 30-minute and the 60-minute tickets on the online self-service website, the tickets that were purchased earlier will be recorded into the card first. After using up all tickets of one type, tickets of another type will be available for use.
  • If you need both the 30-minute and the 60-minute tickets for your journeys, top up your card with the amount of money with which you will be able to choose the desired short-term ticket at the ticket machine inside the vehicle. Both the 30-minute and the 60-minute tickets can be stored on the phone by using the m.Ticket app.
  • When travelling on public transport, carry your Vilnius Resident Card with an activated/valid electronic ticket. If you are using a discounted ticket, carry the document which confirms your entitlement to the transport concession. The tickets become valid after putting the Vilnius Resident Card on the yellow ticket machine inside the vehicle.
  • If you lost your Vilnius Resident Card or if it is broken, damaged, or non-functioning, please contact a Customer Service Centre.

  1. Buy a Vilnius Resident Card (Vilniečio kortelė) at any nearest sales point marked with the Vilnius Resident Card (Vilniečio kortelė) sign. If you wish, you can immediately top up the card with the desired e. ticket type or amount of money in the e. wallet.
  2. If you have a discount for public transport tickets, indicate what discount should be applied to you when buying the card. The discount will be applied automatically the next time you buy tickets.
  3. Top-up works in the usual way: give the Vilnius Resident Card (Vilniečio kortelė) at the tickets sales point and specify the type of ticket you need and/or the amount of money you want to top-up the card with.
  4. You will receive a description of the Vilnius Resident Card (Vilniečio kortelė) (an 8-page leaflet the size of the card) and a purchase receipt at the sales point.
  5. Carefully read the description of the Vilnius Resident Card (Vilniečio kortelė) and write down your card number next to the barcode on its last page.
  6. Save the Vilnius Resident Card (Vilniečio kortelė) number, as it will be needed if you lose the Vilnius Resident Card.
  7. You must have a Vilnius Resident Card (Vilniečio kortelė) with an activated/valid electronic ticket while using public transport. If you use discounted ticket, you must also have a document confirming the right to a transport concession.
  8. Tickets are marked (activated) by touching the Vilnius Resident Card (Vilniečio kortelė) to the composter located in the vehicle. The validity period of the ticket starts counting after the activation of the ticket. Each time the card is touched to the composter, the card’s display will show the ticket’s expiration date and other information.

    Procedure of purchasing and using Vilnius Resident Card and electronic tickets and/or e. money (only in Lithuanian language).

When filling up the card at the ticket distribution points, give the card to the seller and provide the information about the desired type of electronic ticket (e-ticket) or the amount of money in the electronic wallet (money in the e-wallet) with which you would like to top up the card.

You can top up the Vilnius Resident Card (Vilniečio kortelė) with 30-minute or 60-minute tickets, day (1, 3, 5, 10) and long-term (30, 90, 180, 270, 365 days) tickets and/or money in the e. wallet at all ticket distribution points marked with the Vilnius Resident Card (Vilniečio kortelė) symbol. You can also buy electronic tickets online by becoming a registered user at the self-service.

If you lost your Vilnius Resident Card or if it is broken, damaged, or non-functioning, please contact a Customer Service Centre.

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